"Radiance comes from
within, manifesting as
shining skin, hair and
eyes. Radiance Retreats
are a complete renewal
of body, mind and spirit"

radiance - n. 1.
the quality or state of
being radiant
radiant - adj. 1.
characterized by health,
intense joy,
adj. 2.
sending out rays of light;
bright; shining
retreat - vb. 8.
a place to which one may
retire for refuge, quiet, etc...


RADIANCE RETREATS POLICIES

Retreat Payment Policy

  1. Once you register for a retreat we email you a letter of information about the retreat and payment details.

  2. An Aus$300 deposit is required to confirm your retreat booking and full retreat payment is normally due 6 weeks before the retreat begins. Payment can be made via our online payment system, over the phone or via bank deposit.

  3. For some of our European retreats, the payments are handled differently. Full details are in the letter of information.

  4. If you need to cancel your retreat booking after paying the full retreat amount we refund your payment only if someone else books to fill your place. This refund is minus the $300 deposit of which $50 is an admin fee and $250 is kept in 'deposits holding' for you to use towards another Radiance Retreat.

  5. In the unlikely event we need to cancel a retreat your payment will be refunded to you. Please take out travel insurance to cover for your travel expenses.

Privacy Policy

  1. We recognise that your privacy is very important to you. We are committed to protecting the privacy of your personal Information in accordance with the Federal Government’s Privacy Act 1988 (as amended by the Privacy Amendment (Private Sector) Act, 2001). The Privacy Act details National Privacy Principles that set minimum standards for how private sector organisations should collect, use, disclose, keep secure and provide access to Personal Information. We are committed to complying with the National Privacy Principles.

  2. We do not pass any information collected during the order process to a third party.

  3. Any personal details are retained in copies of tax invoices and are not available for persons other than Radiance Retreats to read.

Security Policy

  1. When purchasing from Radiance Retreats your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

  2. If you have any questions regarding our security policy, please contact us at info@radianceretreats.com.